GEA - Northvale, NJ
posted 4 months ago
Repair Project Coordinator at GEA is a pivotal role within the organization, responsible for the planning and coordination of repair orders across our network of Repair Workshops. GEA, a global leader in the food, beverage, and pharmaceutical sectors, employs approximately 18,000 individuals in over 60 countries, making it a significant player in the processing industry. The position is based in Northvale, NJ, and offers a stimulating work environment that encourages international collaboration and personal growth. As a Repair Project Coordinator, you will work closely with customers to establish new repair orders, which includes issuing Return Good Authorizations, gathering necessary safety information, and initiating inspections of customer equipment with repair shops. In this role, you will interpret information provided by repair shops and technical advisors to calculate repair costs and prepare written estimates for customers. You will also coordinate and monitor the progress of repairs, ensuring timely follow-ups on part shortages and updating the repair Access database with current delivery information from production meetings. Additionally, you will handle all customer requests for rental equipment and exchange items, maintaining accurate records of the rental fleet. Your responsibilities will also include the final calculation of repair invoices and billing, ensuring that all processes are executed efficiently and accurately. This position not only requires strong organizational skills but also the ability to communicate effectively with various stakeholders, including customers and repair shop personnel. GEA is committed to providing a positive working environment and offers opportunities for personal development and growth within the company.