Zebra Technologies - Bentonville, AR
posted 2 months ago
Full-time - Entry Level
Onsite - Bentonville, AR
Printing and Related Support Activities
About the position
The Repair Services Associate I at Zebra Technologies is responsible for servicing customer products, ensuring adherence to productivity and quality standards. This role involves basic troubleshooting, mechanical repairs, and inspections, contributing to continuous improvement and operational efficiency within the team.
Responsibilities
- Services customer product, including receiving/shipping, reviewing customer complaints, basic troubleshooting, mechanical repairs, inspection, basic hand soldering, cleaning, testing, and final inspections.
- Records work performed in the form of symptom codes and parts replacement reasons.
- Develops familiarity with a subset of products, processes, operational metrics and software tools; learns and follows basic work instructions for functional assignments according to productivity and quality standards.
- Provides input geared towards continuous improvement, work instruction documentation, and standardization of processes.
- Resolves a variety of basic problems of limited complexity under direct supervision and performs rudimentary analysis involving a limited number of factors.
- Learns policies and procedures, and applies them to routine activities.
- Complies with all required safety practices and regulations.
Requirements
- High School Diploma or GED preferred but not required.
- Able to work in a team environment.
- Good communication and interpersonal skills.
- Able to follow and understand work instructions.
- Use of common hand tools.
Benefits
- Healthcare
- Wellness programs
- Inclusion networks
- Continued learning and development offerings
- Community service days
- Parental leave
- Employee assistance program
- Paid time off
