Repair Supplier Manager

Nvidia

Full-time - Mid Level

Remote

Computer and Electronic Product Manufacturing

About the position

As a Repair Supplier Manager at NVIDIA, you will play a crucial role in bridging the gap between our Contract Manufacturing and Repair partners and various internal teams, including Engineering, Quality, Procurement, Logistics, and Planning. Your primary responsibility will be to proactively resolve roadblocks and implement effective business processes and systems that enhance refurbishment operations, capacity management, and inventory control at repair sites. You will coordinate with cross-functional support teams to ensure that we meet our delivery commitments and business requirements effectively. In this position, you will collaborate closely with engineering and quality teams to implement necessary repair processes and compliance audits. You will also work with Planning and Procurement to ensure that our supply chain is ready for new service offerings and that we have a robust ongoing repair build plan at our Contract Manufacturers (CMs). A key focus will be on driving repair throughput by managing the triple constraints of Test Capacity, Defective Inventory, and Repair Component Availability. You will supervise repair execution by monitoring Repair Commit Performance, comparing planned versus actual metrics such as timely completion (both quantity and date) and average days late. Additionally, you will handle the technical aspects of the repair process, which include managing finished goods quality, yield management, Engineering Change Order Management, Approved Vendor List management, and capacity utilization management. As a champion of repair efficiency, you will lead initiatives aimed at achieving the best quality repair output through continuous improvement practices.

Responsibilities

• Serve as a liaison between Contract Manufacturing/Repair partners and NVIDIA teams including Engineering, Quality, Procurement, Logistics, and Planning.
• Proactively resolve roadblocks and implement business processes and systems to improve refurbishment operations, capacity management, and inventory control at repair sites.
• Collaborate with engineering and quality teams to implement required repair processes and compliance audits.
• Work with Planning and Procurement to ensure supply chain readiness for new service offerings and ongoing repair build plans at CMs.
• Drive repair throughput by managing Test Capacity, Defective Inventory, and Repair Component Availability.
• Supervise Repair Execution through metrics such as timely Completion (Qty and Date) and Avg. Days Late.
• Handle technical areas of the repair process including finished goods Quality, yield management, Engineering Change Order Management, Approved Vendor List management, and capacity utilization management.
• Lead initiatives for continuous improvement in repair efficiency to achieve the best quality repair output.

Requirements

• Bachelor's degree or equivalent experience.
• 10+ years of hands-on experience in operations and execution of technology-related products, optimizing the triple constraints of cost, quality, and delivery.
• 5+ years working experience as a project manager in product development, NPI, or related engineering fields.
• 8+ years confirmed experience working in reverse logistics, including operations, logistics, and preferably repair involving both in-country and international sites and teams.
• Demonstrated excellence in leading cross-functional relationships, e.g., suppliers, factories, and operations.
• Strong background in factory performance in OEM Servers, PCBA, or other related operations including SMT, system integration, and testing.

Benefits

• Equity options
• Comprehensive health benefits
• Flexible work arrangements
• Opportunities for professional development
• Diversity and inclusion initiatives