Representative, Administration Center

American Airlines Group - Tulsa, OK

Full-time

Tulsa, OK

5,001-10,000 employees

Air Transportation

About the position

As a member of the Maintenance Team within the Integrated Operations Division at American Airlines, the Representative at the Administration Center plays a crucial role in providing clerical administration support for the Tulsa Maintenance Base team members. This position is designed for individuals who are ready to explore a world of possibilities, both at work and during their time off. The Representative will tackle various challenges with flexibility and grace, learning new skills and advancing their career while enjoying a fulfilling work-life balance. The responsibilities of this role include preparing and maintaining various department reports, such as weekly headcount reports, and managing all aspects of AutoTA and WorkBrain daily inputs, which encompass time coding and shift schedules. The Representative will also maintain current crew lists, process overtime, shift swaps, and vacation requests in accordance with union-represented bid lists. Additionally, the role involves providing front desk telephone coverage, greeting and directing base team members and external visitors, and maintaining office supply inventory by initiating orders when necessary. Moreover, the Representative will be responsible for submitting transactions for computer and system access, password resets, sorting and filing data and correspondence, and interacting with all levels of management and front-line team members. It is essential for the Representative to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA) and to secure appropriate airport authority and/or US customs security badges, if applicable.

Responsibilities

• Prepares and maintains various department reports, including weekly headcount reports.
• Responsible for all aspects of AutoTA and WorkBrain daily inputs, including time coding and shift schedules.
• Maintains current crew lists, processing overtime, shift swaps, and vacation with union represented bid lists.
• Provides front desk telephone and phone coverage, including walk-up inquiries.
• Greets and directs base team members and external visitors.
• Maintains office supply inventory and initiates department supplies order when necessary.
• Submits transactions for computer and system access and password resets.
• Sorts and files data and correspondence.
• Interacts with all levels of management and front-line team members.

Requirements

• High School diploma or GED equivalency.
• Prior office experience.
• Knowledge of applicable workforce collective bargaining agreements for IAM and TWU.
• Knowledge of Microsoft Office, including Excel, Word, Outlook, etc.
• Broad understanding of Workbrain, AutoTA, Staff Admin payroll, and other time and attendance applications.
• Ability to maintain confidentiality with team member files and payroll data.
• Ability to prioritize and organize work functions effectively.
• Ability to exercise good judgment and work under time constraints with professionalism, efficiency, patience, and tact.
• Minimum typing skill of 25-49 WPM, as required.
• Ability to prepare correspondence and format reports.

Benefits

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Pet insurance
• Vision insurance