Representative, Contact Center II
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About The Position
An entry level position within the Contact Center. Duties include work associated with receiving and responding to customer telephone, mail, and e-mail inquiries and complaints relating to various customer service-related matters. As an energy adviser, you will be at the forefront of the customer experience, handling inbound interactions from our customers, listening to their needs, and taking pride in offering solutions and making their experience a truly exceptional one. You will be immersed in the evolving energy industry, while working independently and as part of a collaborative team that focuses on quality and excellence. The Eversource Contact Centers offer a performance-based Work from Home program in Manchester, NH for all CSRs.
