Representative - Outside Sales (Utility)

WESCO - Phoenix, AZ

Full-time - Entry Level

Phoenix, AZ

10,001+ employees

Merchant Wholesalers, Durable Goods

About the position

As a Representative - Outside Sales, you will be responsible for developing new prospects and interacting with assigned customers to increase sales and margin of the company's products and/or services. The role focuses on face-to-face selling and account management activities to meet sales revenue goals by assessing customer needs and suggesting appropriate products, services, and solutions, ensuring a smooth sales process. You will engage with various levels of customers' organizations and may be required to develop and deliver sales bids, presentations, proposals, and product demonstrations.

Responsibilities

• Executes and expands assigned customer account plan(s) developed in conjunction with management.
• Executes on billing margin initiatives through value-added services, marketing programs, and supplier engagement.
• Prospects potential customers, including cold calling and developing leads through referral channels.
• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Utilizes sales management tools for sales planning, supplier planning, and documenting opportunities.
• Develops and grows product knowledge through WESCO and supplier training.
• Develops strong relationships with suppliers, including performing regular joint sales calls.
• Provides quotations directly or in conjunction with the sales support team.

Requirements

• High School Degree or Equivalent required; Bachelor's Degree is preferred.
• Prior sales experience required, outside sales preferred.
• Two years of industry experience preferred.
• Ability to travel to current and potential clients and suppliers.
• Ability to work flexible schedule and occasional overnight travel.
• Excellent sales and negotiation skills.
• Ability to develop and deliver presentations.
• Strong interpersonal skills.
• Effective communicator both written and verbally.
• Ability to work in a team environment.
• Strong Microsoft Office Suite skills.

Nice-to-haves

• Knowledge of advertising and sales promotion techniques.