First Citizens Bank - San Francisco, CA
posted 4 months ago
Silicon Valley Bank (SVB) is seeking an experienced professional to manage market research projects from inception to completion. This is an important role within the Client Insights team, which is responsible for representing the client voice in decision making across the organization. The individual will independently manage all aspects of the research process, including scoping, research design, analysis, interpretation of results, and delivery of presentations to support various initiatives through close collaboration with teams throughout the organization. This includes developing cohesive measurement strategies and methodologies to influence business decision-making processes, analyzing various sources of data to identify market and competitive trends and insights, and translating insights into clear, practical recommendations through creative and compelling presentations. The candidate will represent the client in strategic discussions, inform briefs, develop product and company-level narratives, and answer executive-level questions to ensure that action is taken on insights. The right candidate should be able to cultivate consultative-based relationships and work as a strategic partner to senior leaders, supporting decision-making with powerful client insights. The candidate must be results-oriented, client-focused, and possess excellent written and verbal/visual communication skills.