Research Analyst III - Public Records Unit

$67,349 - $97,344/Yr

Department Of State Police - Milford, MA

Part-time - Mid Level

Milford, MA

Justice, Public Order, and Safety Activities

About the position

The Research Analyst III in the Public Records Unit is responsible for supervising staff, managing public records requests, and ensuring compliance with state and federal laws. This role involves coordinating responses to various requests related to the Body Worn Camera (BWC) Program, providing customer service, and collaborating with other divisions within the Massachusetts State Police. The analyst will also assist in training staff and managing records efficiently while acting as a liaison between the department and the public.

Responsibilities

• Provide direct supervision over employees, including guidance, training, and performance evaluations.
• Coordinate and track responses to public records requests, court requests, subpoenas, and FOIA requests related to the BWC Program.
• Assist unit manager with staff supervision and general management duties.
• Participate in unit management meetings and help implement policies and procedures.
• Process and prepare responses to outside requests for information, ensuring compliance with laws and departmental protocols.
• Act as a liaison between the Department of State Police and the public, providing direction and clarification.
• Collaborate with MSP divisions to identify and assemble responsive records and videos.
• Assist in the identification and redaction of confidential documents or videos.
• Prepare draft response letters for the Records Manager.
• Maintain systematic information management to comply with Public Records Law and MSP standards.
• Monitor the status of outstanding records requests.
• Access and handle sensitive information according to special procedures.
• Deliver training sessions and presentations on administrative procedures and data analysis.
• Assist the Records Manager with statistical and analytical research.

Requirements

• At least four years of full-time experience in research, data analysis, compliance, records management, or program administration.
• A Bachelor's degree in a related field may substitute for up to two years of experience.
• A Master's degree or higher in a related field may substitute for up to three years of experience.
• Current and valid motor vehicle driver's license may be required.

Nice-to-haves

• Strong organizational, writing, and analytical skills.
• Ability to handle multiple tasks and balance projects effectively.
• Strong interpersonal and oral communication skills.
• Knowledge of public disclosure laws.
• Ability to work effectively in a team environment.

Benefits

• Comprehensive employee benefits package including health insurance, retirement plans, and paid time off.