Research Analyst

Expert Institute - Milwaukee, WI

Full-time - Entry Level

Milwaukee, WI

1,001-5,000 employees

About the position

The Research Analyst position at Expert Institute is a client-facing role focused on sourcing, screening, and vetting expert witness candidates to support attorney clients in their litigation needs. This role is essential to the Expert Search service, requiring strong communication skills and the ability to conduct thorough research to provide valuable insights and recommendations to clients. Research Analysts will interact with subject matter experts and manage multiple cases with varying deadlines, contributing significantly to the outcomes of legal cases.

Responsibilities

• Balance working on multiple cases with varying deadlines
• Conduct background research to understand the niche subject matter of each case
• Identify and connect with existing contacts in the system and reach out to new candidates
• Deliver thoroughly-researched expert recommendations
• Build relationships with experts to gather relevant information about their qualifications and provide insight into the process.

Requirements

• Internship to 3+ years of relevant work experience
• Bachelor's degree preferred
• A client-focused mindset, prior customer service experience is a plus
• Excellent communication and active listening skills
• Ability to learn complex material and multitask
• Continuous self-learner and a competitive drive
• Proven experience being a great teammate
• Ability to work autonomously and achieve individual performance metrics
• Computer literacy; comfortable using cloud-based solutions to manage day-to-day business (i.e. Salesforce)
• Strong work ethic and a positive presence.