Research Analyst
$93,600 - $114,400/Yr
Key2Source - Denver, CO
posted 8 days ago
Full-time - Mid Level
Denver, CO
About the position
The Research Analyst position at Key2Source INC involves serving as a liaison between business stakeholders and the IT product team, focusing on troubleshooting technical issues and analyzing project requirements. The role requires a strong background in wireless telecommunications and excellent communication skills, with a commitment to working in the office five days a week.
Responsibilities
- Conduct root cause analysis documentation for problems and incidents related to fraud.
- Prepare weekly status reports on problems and incidents volume and other key metrics.
Requirements
- 7 years of experience in research and analysis.
- 6 years of experience in incident management.
- 5 years of experience in telecommunications.
- 1 year of experience in data collection.
- Strong communication skills.
Nice-to-haves
- Knowledge of databases and APIs.
- Experience with clinical trials and quantum engineering.
Benefits
- Competitive hourly pay ranging from $45 to $55.
- Opportunity to work in a dynamic team environment.
