Research Application Analyst

$95,900 - $222,100/Yr

University of California - Los Angeles, CA

Full-time - Entry Level

Los Angeles, CA

Educational Services

About the position

In this 1-year Contract role, you will perform troubleshooting, maintenance, and optimization of existing software applications. You will design, build, test, and support new applications and modules within your portfolio and/or service line. It is essential to achieve in-depth knowledge of the software application and operational workflows, as well as understand the policies, procedures, and constraints of the clinical or business operation supported by the application. You will collaborate with business owners, vendors, and other ISS team members to evaluate and recommend solutions to complex problems and requests. This position is critical in ensuring that the software applications meet the needs of the organization and support the overall mission of UCLA Health.

Responsibilities

• Perform troubleshooting, maintenance, and optimization of existing software applications.
• Design, build, test, and support new applications and modules within your portfolio and/or service line.
• Achieve in-depth knowledge of the software application and operational workflows.
• Understand the policies, procedures, and constraints of the clinical or business operation supported by the application.
• Collaborate with business owners, vendors, and other ISS team members to evaluate and recommend solutions to complex problems and requests.

Requirements

• Must have or acquire Epic certifications required to support the applications.
• Three years or more of application build experience.
• Broad and/or in-depth knowledge of multiple areas of focus in application specialty areas.
• Knowledge of systems and functions, including design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.
• Demonstrate proficiency with information systems technology, including Microsoft Office Suite, email, intranet, internet, and other systems.
• Demonstrated skill in system workflow and business process flow analysis and design.
• Bachelor's Degree in health care information technology, computer science, or related area, and/or equivalent combination of experience/training.

Nice-to-haves

• Preferred Certifications: Research Clinical, Ambulatory, Beacon