Research Associate (Chatbot/Voicebot)

Lifelancer - San Francisco, CA

Full-time - Entry Level

Remote - San Francisco, CA

About the position

The Research Associate (Chatbot/Voicebot) role at Jerry involves conducting research to build and refine prompts for AI bots, enhancing customer self-service capabilities and supporting automation initiatives. This entry-level position offers an opportunity to work in a fast-paced, innovative environment focused on developing AI-driven solutions for car ownership management.

Responsibilities

• Conduct qualitative and quantitative research to inform chatbot and voicebot development.
• Analyze and evaluate research findings to influence decision-making processes.
• Refine and build prompts for AI bots to improve customer interactions.
• Collaborate with team members to enhance the functionality of AI-driven solutions.

Requirements

• Bachelor's degree in a research-intensive discipline such as computational linguistics, cognitive science, engineering, artificial intelligence, or computer science.
• Proven track record in conducting and analyzing both qualitative and quantitative research.
• Strong critical thinking skills to objectively analyze and evaluate findings.
• Excellent communication skills, both written and verbal, with a focus on language precision, tone, and clarity.
• Achievement-oriented mindset with a commitment to excellence.

Nice-to-haves

• Passion for large language models (LLMs) and their practical applications.
• Interest in AI and machine learning technologies.

Benefits

• Opportunity to work in a pre-IPO startup with significant funding and growth potential.
• Access to a talent-dense environment for accelerated learning and career growth.
• Collaboration with experienced leaders from top companies.