Research & Knowledge Analyst

$79,040 - $118,560/Yr

Ogletree Deakins - Phoenix, AZ

Full-time - Mid Level

Phoenix, AZ

501-1,000 employees

About the position

The Research & Knowledge Analyst will join the Knowledge & Innovation team at Ogletree Deakins, focusing on performing legal and business research to support the firm's needs. This role involves analyzing research results, advising attorneys and staff, and maintaining compliance with firm policies while working remotely from specific states.

Responsibilities

• Analyzes research results and provides concise summaries of findings
• Fields requests from attorneys and staff through a request management ticketing system
• Acts as an advisor to attorneys and staff in the selection and navigation of resources
• Communicates with courts and court runner services
• Accurately records billable research in firm's time entry system in accordance with firm policy
• Participates in the evaluation of new-to-market and updated versions of resources to determine potential value to firm
• Participates in collaborative Research Services meetings (video conference)
• Conducts onboarding training for lateral attorneys and staff
• Identifies opportunities for process improvement as it relates to the position's responsibilities
• Works on special projects to support Knowledge & Innovation and Research Services
• Keeps abreast of available research tools applicable to the position's responsibilities; developments with current research tools; and developments in research concepts, techniques, and methods
• Participates in professional development through internal and external training and involvement in professional associations
• Maintains strict confidentiality of firm matters
• Models qualities and performance desired in firm employees, including attendance, professionalism, and quality work product
• Uses resources in compliance with firm's policies

Requirements

• Bachelor's degree required, MLS and/or JD preferred
• 3+ years of law firm library/research services experience preferred
• Proficient in use of Quest, Westlaw Edge, Lexis+, Bloomberg Law, LexisNexis Practical Guidance, VitalLaw, LexisNexis CourtLink, PACER, HeinOnline, Hoovers, Accurint, TLO, and other research resources
• Working knowledge of cost-effective research techniques
• Team mindset and excellent interpersonal, written and verbal communication skills, facilitating effective working relationships and customer service
• Strong attention to both detail and accuracy
• Ability to work independently and efficiently under time constraints and exercise independent judgment
• Adept at handling multiple projects and shifting priorities
• Initiative and problem-solving abilities
• Keen interest in innovation and technology, and ability to quickly learn new resources

Benefits

• Paid Time Off
• Paid Sick Leave
• 401(k) matching program
• Profit Sharing
• Paid Holidays
• Paid Parental Leave
• Affordable Health and Life Insurance including Dental & Vision coverage
• Health Savings Account / Flexible Spending Accounts
• Teladoc (24/7 access to a doctor by phone or online video)
• Tuition Reimbursement
• Employee Assistance Program