Research Operations Specialist

$45,718 - $69,638/Yr

Intermountain Health - Murray, UT

Full-time - Mid Level

Murray, UT

Hospitals

About the position

The Research Operations Specialist at Intermountain Healthcare plays a crucial role in supporting clinical research and studies by assisting a team of research enrollment specialists. This position involves enrolling participants in research projects, educating and training team members, and ensuring compliance with research protocols and regulatory guidelines. The specialist also contributes to the development of team goals and provides opportunities for career development.

Responsibilities

• Enroll participants in research projects through various methods including in-person, phone calls, mail-outs, and the Internet.
• Educate, train, and coach team members to enhance their skills and ensure they have the necessary tools and knowledge.
• Assist in the development of team and individual goals on an annual basis and review these goals periodically with staff.
• Collect, input, and maintain data in both Intermountain and external databases, ensuring accuracy and compliance with protocols.
• Edit and update Standard Operating Procedures (SOP) to meet study criteria and complete necessary documentation.
• Act as a problem solver by utilizing available resources to facilitate and resolve policy and procedural issues.
• Ensure the research team follows all relevant regulations and guidelines, seeking guidance from the Principal Investigator or Manager as needed.

Requirements

• Demonstrated understanding of research methodologies and processes.
• Strong decision-making and problem-solving skills with the ability to communicate complex messages clearly.
• Experience with basic computer programs including word processing, database, and spreadsheet applications.
• Familiarity with research applications such as RedCap, Clinical Trial Management Systems, IRB software, and Sales Force.
• Ability to establish and maintain effective working relationships.
• Demonstrated customer service skills and attention to detail.

Nice-to-haves

• Two years of research experience working with human subjects.
• Experience working in healthcare settings.
• Experience in a leadership role accountable for training and development.
• Customer service experience.

Benefits

• Comprehensive benefits package covering wellness programs.
• Support for living healthy, happy, secure, connected, and engaged.