Research Relationship Analyst
American Express•New York, NY
388d•$70,000 - $135,000
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About The Position
The Research Relationship Analyst at American Express plays a crucial role in enhancing customer experience by managing Voice of the Customer (VOC) initiatives. This position involves collaborating with various business units to collect and analyze customer feedback through surveys and reports, ensuring that the insights gathered are actionable and contribute to the overall improvement of services offered by the company.
