Reservationist/Dispatch/Customer Service

$35,360 - $41,600/Yr

Anna's Worldwide Chauffeured Transportation - Brewster, NY

Full-time - Entry Level

Brewster, NY

About the position

The Reservationist/Dispatch/Customer Service role is focused on providing exceptional customer service in a transportation service environment. The position involves managing customer reservations, handling inbound calls, and contributing to the growth of the business through effective communication and organizational skills. This full-time position requires evening shifts and offers on-the-job training to ensure proficiency in the role.

Responsibilities

• Answer inbound customer phone calls.
• Create, update, and maintain reservations for customers as required.
• Provide continuous training to team members.
• Assist in business growth and team expansion.

Requirements

• Proficient computer skills.
• Strong verbal communication skills.
• Ability to work evening shifts from 2 pm to 10 pm.

Nice-to-haves

• Travel/transportation experience is a plus, but not required.
• Preference for candidates residing within 30 minutes of the office.

Benefits

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Parental leave
• Vision insurance