Reservations and Office Administrator

$45,760 - $45,760/Yr

A Grape Escape Balloon Adventure - Temecula, CA

Part-time - Entry Level

Temecula, CA

About the position

We are seeking a Part-time Reservations and Office Administrator for our family-owned hot air balloon tour company in Temecula, CA. The ideal candidate will possess strong attention to detail, excellent multitasking abilities, and thrive in a fast-paced office environment. This role involves managing reservations, providing customer service, and performing various administrative tasks to support the operations of the business.

Responsibilities

• Answer a busy multi-line phone system and respond to customer inquiries.
• Make and manage reservations and coordinate staff schedules.
• Prepare daily schedules and customer communications with accuracy.
• Handle multiple office tasks simultaneously, including answering phones and emails.
• Perform general office tasks such as managing spreadsheets and preparing written communication.

Requirements

• High school diploma or equivalent.
• At least 2 years of office experience.
• At least 2 years of customer service experience.
• Proficient with MS Office and typing 40+ wpm.
• Strong written and verbal communication skills.

Nice-to-haves

• Experience in the tourism industry.
• Local resident of Temecula.

Benefits

• Employee discount
• Paid time off