Resident General Manager - WoodSpring East Lansing MI

Concord Hospitality • East Lansing, MI

375d • $59,000 - $59,000

About The Position

Common Oaks Lodging, a division of Concord Hospitality, is seeking an experienced hotel leader to manage the established WoodSpring Suites in East Lansing. A Resident Manager is a manager who lives on the hotel property. He/she is on-call any time of day or night and their purpose is to direct the smooth and profitable running of the hotel. Resident Managers are sometimes known as General Managers who live on-site. The ideal candidate will live on-site, ensuring a high level of guest satisfaction and efficient property performance. This dynamic role requires you to wear many hats to ensure both guests and the property are well cared for.

Requirements

• Experience in hotel management or a similar role.
• Strong organizational and detail-oriented skills.
• Ability to lead and motivate a team.
• Effective in hiring and mentoring staff.
• Versed in sales activities and customer service delivery.

Nice To Haves

• Experience in a Resident Manager or General Manager role.
• Familiarity with hotel brand standards and operations.

Responsibilities

• Direct the smooth and profitable running of the hotel.
• Ensure high levels of guest satisfaction and efficient property performance.
• Lead a team of hospitality professionals.
• Hire, mentor, and motivate staff toward outstanding results.
• Facilitate a successful business operation by providing brand training and meeting operational deadlines.
• Act as a liaison with the hotel brand and owners.

Benefits

• Salary of $59,000 per year plus free room and utilities.
• Medical, dental, and vision plan after 7 days.
• Complimentary life insurance with options for enhancements.
• Short-term and long-term disability offerings.
• 401K plan with company match.
• Training and development opportunities.
• Leadership Development Course (LDIII) for GMs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Number of Employees: 1,001-5,000 employees