Resident General Manager - WoodSpring East Lansing MI

$59,000 - $59,000/Yr

WoodSpring Suites - East Lansing MI - East Lansing, MI

Full-time - Senior

East Lansing, MI

About the position

The Resident General Manager at WoodSpring Suites in East Lansing, MI, is responsible for overseeing the daily operations of the hotel while living on-site. This role requires a dynamic leader who ensures guest satisfaction and efficient property performance, acting as the primary point of contact for both guests and hotel staff. The position involves managing a team, maintaining operational standards, and driving profitability for the hotel.

Responsibilities

• Direct the smooth and profitable running of the hotel.
• Ensure high levels of guest satisfaction and efficient property performance.
• Hire, mentor, and lead a team of hospitality professionals.
• Act as a liaison with the hotel brand and owners.
• Facilitate successful business operations by providing brand training and meeting operational deadlines.
• Follow budget guidelines and manage financial performance.

Requirements

• Proven experience in hotel management or a similar role.
• Strong leadership and team management skills.
• Excellent customer service and sales skills.
• Ability to work on-call at any time of day or night.

Nice-to-haves

• Experience in a similar hotel brand or environment.
• Knowledge of hospitality industry standards and practices.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Opportunities for advancement
• Life insurance