Resident General Manager

$59,000 - $59,000/Yr

WoodSpring Suites East Lansing MI - East Lansing, MI

Full-time - Senior

East Lansing, MI

About the position

The Resident General Manager at WoodSpring Suites in East Lansing, MI, is responsible for the overall management and operation of the hotel. This role requires living on-site to ensure high levels of guest satisfaction and efficient property performance. The General Manager will oversee a team, manage hotel operations, and act as a liaison between the hotel brand and ownership, ensuring compliance with operational standards and budget guidelines.

Responsibilities

• Direct the smooth and profitable running of the hotel.
• Ensure high levels of guest satisfaction.
• Manage and lead a team of hospitality professionals.
• Oversee hiring, mentoring, and training of staff.
• Facilitate successful business operations by providing brand training and meeting operational deadlines.
• Follow budget guidelines and ensure compliance with company policies.

Requirements

• Proven experience in hotel management or a similar role.
• Strong leadership and team management skills.
• Excellent customer service and sales skills.
• Ability to work flexible hours and be on-call as needed.

Nice-to-haves

• Experience in a similar hotel brand or environment.
• Strong organizational and detail-oriented skills.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Life insurance
• Opportunities for advancement