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Resident Service Coordinator

$39,998 - $49,982/Yr

Community Housing Development Corporation Of North Richmond - Richmond, CA

posted about 2 months ago

Full-time - Mid Level
Richmond, CA
Social Assistance

About the position

The Resident Services Coordinator at Community Housing Development Corporation (CHDC) plays a vital role in providing direct social services to residents in affordable housing. This position focuses on enhancing the quality of life for low to moderate-income individuals, families, and seniors by promoting self-sufficiency and community engagement. The Coordinator will work under the supervision of the Director of Property Management to ensure effective customer service and support for residents, while also fostering a vibrant community atmosphere.

Responsibilities

  • Conduct intake, orientation, and needs assessment of residents, constructing customized services plans.
  • Provide direct services such as case management, information and referrals, and translation assistance.
  • Complete detailed case notes, documenting referrals, service plans, and outcomes.
  • Develop a cooperative network of government and social service agencies.
  • Serve as an advocate and liaison for residents with service agencies and property management.
  • Implement activities that promote a healthy community among residents, including support groups and social celebrations.
  • Plan and coordinate on-site and off-site social/recreational activities.
  • Support resident leadership and empowerment, assisting in the development of a Residents Council.
  • Accurately complete and submit timesheets and reports by deadlines.
  • Maintain thorough resident files on all work performed, including intakes and service plans.
  • Assist in processing grant applications as needed.
  • Conduct surveys to assess resident needs and evaluate programs.
  • Create monthly calendars of events and outreach materials.

Requirements

  • Bachelor's Degree in Social Work or related field preferred, or 5+ years of relevant experience.
  • One year of experience in developing and implementing group activities/workshops.
  • Ability to work effectively with culturally diverse populations.
  • Extensive experience in coaching, counseling, and problem-solving.
  • Compassionate and supportive professional demeanor.
  • Knowledge of public benefits and eligibility screening.
  • Experience working with on-site Property Management for housing stabilization.
  • Familiarity with local resources available to residents.
  • Strong communication skills and ability to work with residents, families, and vendors.
  • Experience with Microsoft Office applications.
  • Willingness to work a demanding and flexible schedule, including nights and weekends.

Nice-to-haves

  • Experience in property management.
  • Background in community organizing or social services.

Benefits

  • Medical Insurance
  • Vision Insurance
  • Life Insurance
  • AD&D insurance
  • Paid Vacation
  • Paid Sick Days
  • Paid Holidays
  • 403(b) Plan
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