ProMedica - Wilmington, DE

posted 4 days ago

Full-time - Mid Level
Wilmington, DE
Hospitals

About the position

As the Resident Services Coordinator, you'll oversee day-to-day activities and personnel within your service area. Because you are always in contact with residents and families, and to guarantee their satisfaction, this position requires tact, sensitivity, and professionalism. As the Resident Services Coordinator, you are a member of the Resident Services Team. You are the coordinator of this team. You and your team are responsible for supporting the Arden Courts Mission and achieving our goals.

Responsibilities

  • Implement all policies and procedures established in the Risk Management and Infection Control Manuals to maintain a safe environment
  • Assess and monitor residents' health care needs through appropriate actions, training, consultation, and delegation
  • Hire, train, supervise and develop Resident Services Supervisors and Resident Caregivers
  • Delegate tasks and monitor service delivery for Resident Services Supervisors and Resident Caregiver staff
  • Order and maintain inventory of health-related supplies, equipment and supplemental services for residents
  • Create an environment that encourages excellence; promote open communication between employees and management
  • Work with Executive Director in making move-in/move-out decisions and in developing individualized service plans
  • Complete nursing assessment and state required forms
  • Review building compliance with all corporate, federal, state, and local resident care guidelines

Requirements

  • Currently licensed as RN in this state
  • Bachelor's Degree in Nursing preferred
  • 2 years of nursing supervisory experience required
  • 5 years in long-term care preferred
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