Resident Services Coordinator - Russian Speaking

$55,000 - $65,000/Yr

2Life Communities - Boston, MA

Full-time - Mid Level

Boston, MA

1,001-5,000 employees

About the position

The Resident Services Coordinator is responsible for providing support to residents and their families in accessing social services, resolving tenancy issues, and following up on resident concerns. This role involves conducting assessments, advocating for residents, and coordinating care across medical providers to ensure a safe transition during discharge planning.

Responsibilities

• Conduct periodic assessments of residents' social, psychological, cognitive, and physical status and develop a plan to address needs.
• Advocate on behalf of residents for adequate, timely, and cost-effective provision of services.
• Participate in Housing and Health Care Integration Initiatives.
• Respond to resident emergency calls with other staff during scheduled work hours.
• Educate, assist, and advise residents and their families of available services and resources, both within 2Life Communities and in the community.
• Pursue avenues for additional services through private, local, state, and federal sources.
• Document and maintain confidential files of all significant contacts with residents, social service providers, medical providers, families, and for HUD reporting.
• Coordinate care across medical providers for residents and ensure a safe transition in the discharge planning with residents, families, and hospital or rehab team.

Requirements

• Master's degree or Bachelor's degree with a concentration in Social Work, Gerontology, or related fields.
• Resident Services Coordinator Certification or willingness to attain this within the first year of employment.
• Experience working with older adults.
• General computer literacy with Microsoft Office products and database software.
• Bilingual in Russian.

Benefits

• AD&D insurance
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Vision insurance
• Pet insurance