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Resident Services Coordinator
Santa Clara County Housing Authority - San Jose, CA
posted 2 months ago
About the position
The Resident Services Coordinator at the Santa Clara County Housing Authority (SCCHA) plays a vital role in enhancing the lives of residents through innovative services and community connections. This position involves coordinating and monitoring resident services programs, promoting program participation, and conducting training sessions to foster productive community relations. The role requires flexibility, including some evening and weekend hours, to effectively engage with the community.
Responsibilities
- Coordinate and monitor resident services programs.
- Actively participate in outreach activities to promote program participation.
- Conduct training sessions aimed at building and maintaining community relations.
- Support the administration of resident services and community outreach programs.
Requirements
- An associate degree in sociology, social work, business administration, public administration, career planning, or a related field.
- Three years of increasingly responsible experience in administering or supporting resident services and/or community outreach programs in a government or non-profit agency.
Nice-to-haves
- Proactive customer/client service skills.
- Exceptional communication skills, both oral and written.
- Strong judgment and decision-making abilities.
- Ability to create a culture of inclusivity and leverage diversity.
- Initiative in seeking solutions to unexpected challenges.
