Resident Support Manager
Tricon American Homes•Huntersville, NC
385d
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About The Position
The Resident Support Manager (RSM) at Tricon Residential is responsible for ensuring a high-quality resident experience throughout the entire resident life cycle, from move-in to move-out. This role involves managing resident communications, addressing escalations, and collaborating with various teams to uphold service standards. The RSM plays a crucial role in reputation management, compliance, and resident satisfaction, making it essential for the position to maintain strong relationships with residents and provide timely resolutions to their concerns.
