Residential Apartment Community Manager

$37,440 - $37,440/Yr

Mgt - Raleigh, NC

Full-time - Entry Level

Onsite - Raleigh, NC

Food Services and Drinking Places

About the position

The Community Manager is responsible for overseeing the daily operations of a residential apartment community. This includes planning resident activities, supervising maintenance staff, ensuring compliance with housing regulations, managing financial records, and maintaining positive resident relations. The role requires a balance of administrative, compliance, financial, physical maintenance, and community engagement tasks to ensure the property is well-managed and residents are satisfied.

Responsibilities

• Plan and organize resident activities to foster a community environment.
• Supervise on-site maintenance staff and projects to maintain property aesthetics.
• Conduct income certifications and maintain resident files in compliance with guidelines.
• Ensure compliance with Occupancy and Fair Housing guidelines in resident relations.
• Review monthly financial reports and manage marketing and leasing to optimize occupancy rates.
• Perform clerical duties including answering phones, filing, and responding to inquiries.
• Collect and process rent according to policy and maintain organized records.
• Monitor compliance with federal, state, and local regulations affecting the property.
• Conduct internal audits and prepare for external audits as required.
• Oversee maintenance and landscaping of the community, ensuring standards are met.
• Manage vendor relationships and coordinate maintenance requests.
• Conduct regular property inspections and maintain preventative maintenance schedules.
• Implement and manage resident programs and services to enhance community engagement.

Requirements

• High School Diploma or GED required.
• 1 year of relevant experience in property management or a similar field.
• Basic mathematical skills and proficiency in Microsoft Office (Excel, Word).
• Experience with Yardi or One Site property management software preferred.
• Exceptional organizational, time management, and customer service skills.
• Ability to read and write English fluently and comply with Fair Housing laws.

Nice-to-haves

• Experience in community engagement or event planning.
• Knowledge of HUD and Tax Credit property program requirements.

Benefits

• 401(k)
• Health insurance
• Life insurance
• Paid time off