Residential Assistant Program Manager

$53,040 - $53,040/Yr

Hope Cooperative - Sacramento, CA

Full-time - Mid Level

Sacramento, CA

About the position

The Assistant Program Manager at Hope Cooperative plays a crucial role in overseeing and managing the residential program staff, focusing on providing intensive case management services to individuals who are chronically or long-term homeless. The position aims to improve the quality of life for clients and assist them in obtaining and maintaining permanent supportive housing, while also supporting the staff in their professional development and ensuring adherence to best practices in mental health recovery.

Responsibilities

• Support individuals with active listening and demonstrate empathy.
• Ensure that best practices for mental health recovery are taught and implemented.
• Observe, assess, intervene, and refer clients regarding mental health symptoms, physical health symptoms, and substance use issues.
• Assure the safe, effective, and efficient implementation of direct services to clients by established policies, procedures, and standards of care.
• Coordinate client treatment and care with psychiatrists and other treatment team members or community resources.
• Ensure that direct report staff is informed regarding pertinent Agency business.
• Connect with partner organizations and programs to ensure appropriate referrals and receive updated community information.
• Assess, train, and support direct reports, including interns/volunteers.
• Review the program budget, recommend changes/adjustments, and ensure the program remains within budget limitations.
• Provide after-hours service/backup and crisis intervention on a rotating basis.
• Ensure the accuracy and timely completion of data collection, reports, and client charts.
• Assist with assigned organizational development activities, grant writing, and other significant projects.
• Act as a designated Mandated Reporter for observed or suspected abuse and neglect.
• Assist in client concerns and complaints, intervene in crises and emergencies as they occur.
• Ensure the accurate screening and assessment of admissions and discharges.

Requirements

• Two years of demonstrated experience communicating and interacting with psychiatrically disabled adults.
• Ability to supervise, delegate, and provide leadership to staff.
• Knowledge of community organizations and community resources.
• Mental health crisis intervention experience is highly desirable.
• Work experience with persons who have substance abuse problems, preferably individuals who are dually diagnosed.
• Knowledge of 12-step Programs and personal experience with substance abuse recovery is highly desirable.
• Lived experience as a mental health consumer or a family member/loved one of a mental health consumer is desirable.
• Provide a vehicle with a valid California Driver's License and current vehicle insurance.

Nice-to-haves

• CPR Certification
• Addiction counseling experience
• Experience working with people with disabilities
• Leadership experience

Benefits

• Continuing education credits
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Flexible spending account
• Paid time off
• Employee assistance program
• Vision insurance
• 401(k) matching
• Loan forgiveness
• Life insurance
• Referral program
• Paid sick time