Aramark - New Orleans, LA
posted about 2 months ago
Full-time - Manager
New Orleans, LA
Food Services and Drinking Places
About the position
The General Manager at Aramark is responsible for planning, managing, and guiding multiple contracted services for clients, generating significant revenue while meeting operational and financial goals. This role involves leading a team to provide excellent service, managing client relationships, and ensuring compliance with regulations and company standards.
Responsibilities
- Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
- Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
- Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
- Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
- In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
- Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
- Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.
Requirements
- Bachelor's degree in Food Service, Hospitality, Facilities, or Business Management preferred.
- Strong focus on client and customer services, entrepreneurship, and business growth.
- Excellent interpersonal skills for effective communication with clients, senior management, and support staff.
- Ability to read, understand, and implement contractual requirements, identifying operational opportunities.
- Meaningful experience in service industry, contract services, or hospitality environment.
- Proven ability to lead through other managers.
- Experience in creating and managing a department budget, financial controls, and analysis.
- Experience in crafting product sales strategies and implementing operational programs.
