Durst Organization - New York, NY

posted 12 days ago

Full-time - Entry Level
New York, NY

About the position

The Leasing Agent position at The Durst Organization involves managing the entire leasing process for residential properties, ensuring a high level of accessibility and professionalism while interacting with prospects, brokers, and applicants. The role emphasizes effective communication, customer service, and adherence to fair housing regulations, while also promoting sustainability within the organization.

Responsibilities

  • Be highly accessible to prospects, brokers, and applicants during the leasing process.
  • Give effective presentations during property tours.
  • Maintain knowledge of current and future apartment availability to be utilized during tours.
  • Be tenacious in follow-ups and closings of lease agreements.
  • Process applications and review qualifying paperwork.
  • Promote amenity reservations prior to lease signing and facilitate Bike and Storage agreements.
  • Maintain strict understanding and adherence to Fair Housing Parameters and Rent Stabilization.
  • Promote first-class operation demonstrated by integrity, courtesy, and professionalism.
  • Build rapport with new prospects and residents in the community.
  • Facilitate closing activities and related scheduling associated with new lease agreements.
  • Facilitate monthly lease renewal negotiations with current residents and closing activities related to lease renewal agreements.
  • Perform daily inspection of tour paths, leasing office, amenities, vacant apartments, and common areas.
  • Accurately obtain and compile prospect/applicant data for entry into MRI, Buildinglink and related software platform.
  • Track all office traffic and phone inquiry activities for completion of industry or building metric reports, as required.
  • Replenish all collateral material including new deal folders, prospect folders, floor plans, application documents as needed.
  • Update and maintain weekly online advertising and broker outreach.
  • Timely complete reports, projects, and other assignments as directed by Leasing Manager.
  • Serve as a resource, advocate, and catalyst for sustainability at The Durst Organization.

Requirements

  • Baccalaureate degree from an accredited institution in business administration or related field or equivalent experience.
  • New York State Real Estate Salesperson License.
  • Strong understanding of the New York Real Estate Rental Market.
  • Amiable demeanor with strong sales aptitude.
  • Exceptional customer service, interpersonal and problem-resolution skills.
  • Excellent written and verbal communication skills.
  • Ability to interact effectively with diverse groups.
  • Ability to work independently and in team settings.
  • Strong time management skills.
  • Ability to prioritize and handle multiple tasks.
  • Possess high level of attention to detail.
  • Intermediate proficiency in Microsoft Office applications - Word, Excel, Outlook, PowerPoint.
  • Fundamental knowledge of company history, brand, and unique characteristics of the building.
  • Ability to work weekends.

Benefits

  • Annual base salary range: $70,000 - $80,000 (position is eligible for commission & a discretionary annual bonus).
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