Residential Mental Health Worker I - Day Shift

State of Massachusetts - Taunton, MA

Full-time

Taunton, MA

Executive, Legislative, and Other General Government Support

About the position

The Southeast Area On-Grounds Adult Residential Program is seeking a talented individual who have the ability to develop therapeutic relationships with Person Served to assist in developing meaningful Community Service Plans that will meet their life goals. A professional atmosphere and performance are expected at all times. Documentation of Person Served progress and communication is an essential duty. Maintaining a Person Centered and Trauma Informed approach fosters an environment where individuals can work on achieving their goals and dealing with any barriers to their progress. This position requires transportation of clients to appointments and other community activities. The selected candidate will work 40 hours per week on the 1st shift from 6:45 a.m. to 3:15 p.m. The days off will be Tuesday and Wednesday. The primary work location will be on the grounds of Taunton State Hospital, however this position will also provide coverage in Lakeville, MA. Employees in this position will be required to perform mandatory overtime.

Responsibilities

• Works as primary advocate by providing direct one to one contact with assigned person served to assist them in all areas and to aid them in the implementation of their Community Service Plan.
• Appropriate record keeping ensuring documentation in the EMR of person served progress and to ensure compliance with existing DMH regulations and procedures.
• Adheres to MAP policies and procedures to ensure that medication is administered safely to person served.
• Assist person served in development of independent living skills, such as personal hygiene, cooking, housekeeping, clothing maintenance, and nutrition by utilizing motivational interviewing skills and counseling techniques, role modeling and/or other individualized or group best practices to promote person served growth.
• Engage persons individually and/or in group, in the development of recreational, educational, health and fitness activities within the program and the community to foster an improved quality of life.
• Promote emotional growth and mental stability by assisting with use of Safety and Crisis Plans to promote independence in managing crisis.
• Provide an oral report to the oncoming shift; reading and writing all pertinent information in the log and communication with person in charge all required and necessary information to facilitate communication and provide for continuity of care.
• Ongoing yard, house and vehicle maintenance, and cleaning to ensure that the condition of GLE site/yard meets Rehab Option, Licensing and Human Rights standards.
• Act in a professional, courteous and respectful manner in dealing with persons served, families, coworkers and other service providers.
• Maintain an environment of respect, privacy and quality of service to uphold the rights of persons served. Assist persons to file complaints when needed.

Requirements

• Ability to follow written and oral instructions.
• Capacity to perform basic mathematics.
• Proven ability to gather information through observing and questioning individuals.
• Talent for communicating effectively in oral expression, writing clearly and concisely, and developing ideas in logical sequence.
• Skilled in interacting with people who are under emotional stress with the ability to maintain a calm manner in stressful or emergency situations.

Nice-to-haves

• Experience in and/or knowledge of human services.
• MAP Certification.
• Experience with DMH regulations and program procedures.
• Familiarity and implementation of MAP policies.
• Experience working with individuals with serious, persistent mental illness, substance abuse and/or who have experienced homelessness.
• Previous experience working in a residential setting.
• Given the population served, bilingual or multilingual fluency.

Benefits

• Comprehensive benefits package including health insurance, retirement plans, and paid time off.
• Opportunities for professional development and training.
• Supportive work environment that promotes growth and independence.