Residential Program Manager - Brain Injury Services

$48,880 - $48,880/Yr

Advocates - Leominster, MA

Full-time - Mid Level

Leominster, MA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Program Manager at Advocates is responsible for overseeing the administration of the assigned program, providing leadership, supervision, guidance, and clinical support. This role emphasizes community inclusion, self-advocacy, and individual rights, while promoting a healthy work-life balance and offering opportunities for advancement within a supportive community.

Responsibilities

• Manage administrative processes and requirements in consultation with the Administrative Director and assure high quality of supports within programs.
• Assist with the development, review, updates, revisions and enforcement of policies and procedures for the program in accordance with funding and Advocates' regulations.
• Supervise and evaluate assigned staff, ensuring that staff receives appropriate certifications and training to perform duties adequately.
• Develop and monitor scheduling of staff across the program to ensure economy and program coverage.
• Participate in the admission process of residents and develop discharge plans, including intake, psychosocial assessments, and development of appropriate resident services.
• Coordinate service planning and other meetings with residents, guardians and/or family members at least once annually according to program funding requirements.
• Assist individuals with obtaining all services and entitlements for which they qualify, including housing, inspections, and insurance benefits.
• Maintain sturdy communication and relationships with outside agencies.
• Conduct staff meetings.
• Interpret and monitor program budgets.

Requirements

• Bachelor's Degree and two years of program experience, or three years of related experience with a high school diploma.
• Background in administrative functions including supervision of staff, hiring, terminations, staff development, and evaluation.
• Ability to communicate effectively verbally and in writing and use good judgment.
• Basic computer knowledge.
• High energy level, superior interpersonal skills, and ability to function in a team atmosphere.
• Valid driver's license, access to an operational and insured vehicle, and willingness to use it to transport clients.

Nice-to-haves

• Demonstrated understanding of and competence in serving culturally diverse populations.

Benefits

• Generous perks of employment
• Room for advancement
• Healthy work-life balance