Residential Program Manager (IDD Services)

$50,000 - $50,000/Yr

Community Options - Allentown, PA

Full-time - Mid Level

Allentown, PA

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Residential Program Manager at Community Options, Inc. is responsible for leading a team that provides person-centered care to individuals with intellectual and developmental disabilities. This role involves managing day-to-day operations, ensuring compliance with individual support plans, and fostering effective communication with families and guardians. The position requires a strong focus on staff management, program development, and maintaining a safe and supportive environment for individuals in care.

Responsibilities

• Manage staff schedules and ensure shifts are adequately staffed
• Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
• Develop and implement activity programs including the Meaningful Day curriculum
• Communicate with the families and guardians of individuals we support as needed
• Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
• Ensure program documentation and billable records are completed accurately and timely
• Monitor the health and medical needs of individuals and immediately report any concerns
• Manage relationships with the families and guardians of the individuals in our care
• Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies
• Cooperate with the license and department staff in any inspection, inquiry, or investigation

Requirements

• Bachelor's degree preferred; High school diploma or equivalent required
• Two years' full-time work experience in supporting people with disabilities
• Valid driver's license with a satisfactory driving record
• Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities

Benefits

• 403(b) matching
• Paid holidays
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• Employee discount
• Opportunities for advancement
• Referral program