Residential Support Staff - Community Corrections

$47,341 - $71,011/Yr

City and County of Denver - Denver, CO

Full-time - Entry Level

Denver, CO

10,001+ employees

Executive, Legislative, and Other General Government Support

About the position

The Residential Support Staff position at the City and County of Denver involves working with women in a reentry program, Project: Elevate, aimed at supporting their transition back into the community after incarceration. This role requires a commitment to evidence-based practices, gender-responsive and trauma-informed approaches, and the ability to work collaboratively within a diverse team. The position is essential for ensuring the safety and well-being of participants while providing support and guidance during their reentry process.

Responsibilities

• Conducts headcounts and walk-throughs.
• Performs searches of participants, participant property, and the facility.
• Monitors the physical, psychological, and emotional safety of participants, sharing observations with supervisors and care management team.
• Oversees participant sign in/out procedures.
• Performs substance use monitoring, including urine screens.
• Monitors medications for participants.
• Responds to rule-breaking behavior among participants.
• Practices techniques of behavior change and motivational enhancement.
• Uses evidence-based behavior change practices, including core correctional practices and behavioral interventions.
• Employs gender-responsive and trauma-informed approaches in interactions with participants.
• Works shifts to support 24/7/365 operations coverage.
• Performs first aid tasks in emergency situations.

Requirements

• Minimum of two years of higher education, with a Bachelor's Degree preferred, or any combination of education, training, or experience that provides the knowledge, skills, and abilities required for the job.
• Experience in a directly related field or in the performance of similar duties and responsibilities preferred.
• Ability to attain or possess Adult CPR, AED, Naloxone, and First Aid certifications after date of hire.
• Possession of a valid Driver's License by date of hire.
• Possession of, or ability to obtain, a valid Commercial Driver's License with passenger endorsement required.

Nice-to-haves

• Bilingual in Spanish and English (not a requirement).
• Experience working in a related field.
• Skilled use of software and business applications, including word processing, spreadsheets, presentation software, and databases.
• Ability to communicate clearly and concisely, both verbally and in writing.
• Motivation to work with participants in a gender-responsive, trauma-informed manner.

Benefits

• 457(b) Retirement Plan
• Dental insurance
• Disability insurance
• Employee assistance program
• Family leave
• Flexible spending account
• Health insurance
• Pension Plan for Life (Employee contributes 8.45%, Employer matches at 17.95%)
• PTO (over 3 weeks in your first year) and 12 paid holidays
• Yearly Merit Increase
• STD, LTD, HSA, FSA, Life Insurance
• CARE Bank
• Tuition Reimbursement (up to $2000/year)
• Learning and Development Opportunities; Courses and Career Development Resources
• EcoPass (unlimited free RTD bus/train rides)