Resort Opportunities

Unclassified - Oklahoma City, OK

Full-time - Entry Level

Oklahoma City, OK

101-250 employees

About the position

The position at OKANA Resort involves providing exceptional customer service in a dynamic hospitality environment. Employees will be part of a supportive team that values personal and professional growth, contributing to a world-class destination that includes an indoor waterpark and extensive guest accommodations.

Responsibilities

• Provide exceptional customer service to guests.
• Handle cash transactions accurately.
• Assist in various departments such as Rooms, Retail, Security, Engineering, or Spa as needed.
• Maintain a positive and professional attitude at all times.
• Ensure guest satisfaction by addressing inquiries and resolving issues promptly.

Requirements

• Previous customer service experience preferred.
• Cash handling experience is required.
• Ability to work flexible shifts, including weekends and holidays.
• Knowledge of the Galaxy system is a plus.
• Must have a positive attitude and a commitment to guest service.

Nice-to-haves

• Experience in the hospitality industry.
• Familiarity with hotel operations.

Benefits

• Health insurance
• Paid time off
• Retirement plan
• On-site wellness programs
• Local discounts
• Employee rates on hotel stays
• Free lunch