Restaurant General Manager

Hoogland Restaurant Group - Marco's Pizza - Wichita, KS

Full-time - Manager

Wichita, KS

51-100 employees

About the position

As the General Manager at Marco's Pizza, you will lead a team in delivering exceptional product quality and customer service while driving sales and managing costs. This role emphasizes the importance of people management, operational excellence, and adherence to company values, all within a fun and growth-oriented environment.

Responsibilities

• Lead and develop team members to ensure outstanding product quality and customer service.
• Create an environment that promotes company culture and values to attract and retain employees.
• Source and interview potential store employees to ensure alignment with company values.
• Train team members on company processes, customer service, and updated policies.
• Ensure compliance with human resources processes including scheduling, payroll, and performance reviews.
• Plan and coordinate leadership team meetings with management staff.
• Maintain standards for product quality, service speed, cleanliness, and sanitation.
• Manage inventory levels and ordering systems, including weekly and end-of-period inventory.
• Create store Action Plans to improve business performance and marketing efforts.
• Accountable for weekly KPIs and developing plans to achieve goals.
• Ensure the store and property exterior are well-maintained.
• Implement proper security and verification procedures for handling deposits.

Requirements

• 3 years of leadership experience required.
• 1 year of restaurant experience preferred.
• Ability to lead up to 20 team members.
• Willingness to work about 50 hours per week, including some weekends.

Benefits

• Competitive compensation and benefits with opportunities for bonuses.
• Medical, Dental, and Vision Insurance.
• Company Paid Life Insurance.
• Paid Time Off.
• 401(k) with company match of 50%.