Dunkin' - Auburn Hills, MI
posted 3 days ago
About the position
At Dunkin', we are not just an employer--we're a family. We invest our all into our Restaurant General Managers to ensure that they are able to learn and grow in their careers, as well as individuals. If you are looking for a career that is fun and fulfilling with a sense of community, then look no further! You are exactly in the place that you want to be. We are a fast-growing franchise; adding more and more stores across the Metro-Detroit and Cleveland area every year. With that in mind, we are always looking for top-notch talent to help us deliver on the promise of fast, friendly service in our welcoming and booming locations. If this sounds like you, then submit your resume! Keep in mind, that as we grow, there will always be opportunities for you to grow with us. Remember, here at Dunkin', we're a family of team players that look out for the best interest of our team!
Responsibilities
- Cultivate a 5-star team environment by recruiting, hiring, training, scheduling, coaching, counseling, and disciplining team members; communicate job expectations; plan, monitor, enforce policies and procedures.
- Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.
- Delight our guests by exceeding their expectations and providing a 5 Star Guest experience.
- Manage all areas of restaurant operations.
- Ensuring proper execution of Dunkin'/Baskin Robbins brand standards.
- Maintain a clean and food safe environment for our guest and our team.
- Manage controllable cost to ensure restaurant profitability.
Requirements
- High School diploma or GED (some college a plus)
- Two or more years restaurant management experience
- Open/ flexible work availability
- Demonstrated ability to lead and manage your own team in a fast-paced, dynamic environment
- Excellent problem solving and decision-making
- Use of basic computer programs, i.e. Microsoft Office
- Availability to work +/- 50 hours per week
- Must have good communication skills
Benefits
- Competitive salary
- Monthly bonus (based on controllable metrics)
- Health/Dental/Vision Programs
- Growth within the company
- Paid Vacation time
- Family atmosphere
- Direct Deposit
- Monthly contests to win prizes
- Digital Redbook (task lists)
- Opportunity to learn the business from the ground up.
- An environment of recognition with a family atmosphere, with the biggest Dunkin' network in Michigan and growing in Cleveland.
