Restaurant General Manager

Hoogland Restaurant Group - Marco's Pizza - La Vergne, TN

Full-time - Manager

La Vergne, TN

51-100 employees

About the position

As the General Manager at Marco's Pizza, you will lead a team in delivering exceptional product quality and customer service while managing sales and controlling costs. This role emphasizes the importance of people management, operational excellence, and adherence to company values, all within a fun and growth-oriented environment.

Responsibilities

• Lead and develop team members to execute outstanding product quality and customer service.
• Create an environment that promotes company culture and philosophies to attract, retain, and develop employees.
• Source and interview all store employees to ensure alignment with company values.
• Train team members on company processes, customer service, and updated policies and procedures.
• Ensure compliance with all human resources aspects including scheduling, payroll, benefits, and performance reviews.
• Plan and coordinate leadership team meetings with Assistant Manager, Shift Leads, and Manager in Training.
• Maintain standards for product quality, service speed, cleanliness, and sanitation.
• Manage inventory levels and ordering systems, including completing weekly and end-of-period inventory.
• Create store Action Plans including marketing strategies to improve business performance.
• Accountable for weekly KPIs and planning to achieve goals.
• Ensure the store and exterior property are well-maintained.
• Implement proper security and verification procedures for handling deposits.

Requirements

• 3 years of leadership experience required.
• 1 year of restaurant experience preferred.
• Ability to lead up to 20 team members.
• Willingness to work about 50 hours per week, including some weekends.

Benefits

• Competitive compensation and benefits with opportunities to earn bonuses for exceptional performance.
• Medical, Dental, and Vision Insurance.
• Company Paid Life Insurance.
• Paid Time Off.
• 401(k) with company match of 50%.