Restaurant General Manager

Mod Super Fast Pizza - Mooresville, NC

Full-time - Mid Level

Onsite - Mooresville, NC

Food Services and Drinking Places

About the position

As a General Manager at MOD Pizza, you will lead your store with a focus on creating a positive experience for both customers and team members. This role requires strong leadership skills, business acumen, and a commitment to the MOD culture. You will be responsible for overseeing daily operations, driving business results, and fostering a supportive and engaging environment for your Squad. Your leadership will be key in maintaining profitability while ensuring a high level of customer satisfaction and team engagement.

Responsibilities

• Oversee the daily operations of the store and drive business results.
• Provide leadership to the Squad, focusing on the Store Coach and Shift Captains.
• Identify opportunities to improve store performance and develop action plans.
• Engage the Squad in problem-solving to achieve store goals.
• Maintain staffing levels through proactive recruitment and selection processes.
• Build and sustain community relationships.
• Utilize forecasts and labor models to manage staffing and schedules.
• Execute training programs for new and existing Squad members.
• Ensure cleanliness and food safety within the store.
• Hold Squad accountable for performance and promote ongoing development.
• Manage store inventory levels and ensure proper ordering and processing of supplies.
• Maintain accurate cash management and communicate effectively with the Squad.

Requirements

• 2 years of General Manager experience in a restaurant.
• Proven success in training, developing, and leading teams.
• Experience in ordering, receiving, and controlling inventory in a food service environment.
• Must obtain food safety certification and/or alcohol beverage certification within 30 days of start date.
• Must be at least 21 years old.

Nice-to-haves

• College Education in Business or Related Field may substitute a portion of required experience.
• Strong written and verbal communication skills.

Benefits

• Store-performance incentive per quarter
• Medical/dental/vision/basic life/disability insurance options
• Up to 20 paid vacation days per year and 2 paid holidays
• 401(k) retirement eligibility
• Paid sick leave
• Paid parental leave
• Performance-based pay increases
• Access to MOD's Employee Assistance Program