Restaurant General Manager

Carrols Corporation - Brighton, MI

Full-time - Manager

Brighton, MI

10,001+ employees

Food Services and Drinking Places

About the position

The Restaurant General Manager at Carrols Corporation is responsible for overseeing the daily operations of a Burger King restaurant, ensuring high standards of service, quality food, and efficient management of resources. This role involves managing a team, maintaining financial controls, and fostering a positive work environment while also engaging with the community and external suppliers.

Responsibilities

• Manage a million-plus dollar-a-year restaurant and develop business disciplines in various areas including Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls.
• Work a 50+ hour work week, including nights, weekends, and some holidays.
• Maintain staffing levels through effective planning and scheduling to ensure efficient restaurant operations.
• Supervise subordinate staff to ensure prompt and courteous customer service and compliance with sanitation standards.
• Utilize company training tools to provide on-the-job training for crew employees.
• Implement and execute financial controls to maintain accountability of company funds and supplies.
• Resolve customer complaints tactfully to maintain satisfaction.
• Appraise performance of subordinates and recognize job performance appropriately.
• Prepare projections of future sales and expenses to establish profit objectives.
• Exercise sound managerial judgment in employee relations and personnel actions.
• Complete and maintain internal records and reports as required by law and company policy.
• Train and develop Assistant Managers and Manager Trainees in management skills and technical knowledge.
• Maintain a safe work environment for all employees and customers.

Requirements

• Proven experience in a managerial role within the restaurant industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including nights and weekends.
• Knowledge of financial controls and budgeting processes.

Nice-to-haves

• Experience with quick-service restaurant operations.
• Familiarity with community engagement and public relations.
• Background in training and development of staff.

Benefits

• Life insurance
• Medical insurance
• Dental insurance
• Vision insurance
• Short-term disability insurance
• Long-term disability insurance
• Flexible spending plan
• Company matched 401(k)
• Quarterly bonus program
• Annual bonus program
• Paid vacation time
• Personal days
• Clothing allowance
• Tuition assistance