RESTAURANT GENERAL MANAGER

Burger King - Clarksville, IN

Full-time - Manager

Clarksville, IN

10,001+ employees

Food Services and Drinking Places

About the position

The Restaurant General Manager at Carrols Corporation is responsible for overseeing the daily operations of a million-dollar restaurant, ensuring high standards of service, quality food, and efficient management. This role involves developing business disciplines in various areas such as accounting, human resources, training, marketing, and cost controls, while also focusing on personal and team development to foster career advancement within the company.

Responsibilities

• Work a 50+ hour work week, including nights, weekends, and some holidays.
• Maintain frequent contact with the public and community organizations to enhance the restaurant's public relations.
• Communicate with suppliers regarding the delivery of quality supplies and repairs to equipment.
• Maintain staffing levels through effective planning and scheduling in compliance with labor laws.
• Supervise staff to ensure prompt and courteous service, quality products, and proper sanitation standards.
• Utilize company training tools to provide on-the-job training for crew employees.
• Implement financial controls to ensure accountability of company funds and proper ordering of supplies.
• Resolve customer complaints tactfully to maintain satisfaction.
• Appraise subordinate performance and recognize job performance appropriately.
• Prepare sales and expense projections to establish profit objectives.
• Exercise managerial judgment in employee relations and personnel actions.
• Complete and maintain internal records and reports as required by law and company policy.
• Train and develop Assistant Managers and Manager Trainees in management skills and technical knowledge.
• Maintain a safe work environment for all employees and customers.

Requirements

• Proven experience in a management role within the restaurant industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including nights and weekends.
• Knowledge of financial controls and budgeting processes.

Nice-to-haves

• Experience with quick-service restaurant operations.
• Familiarity with training and development programs.
• Strong problem-solving skills.

Benefits

• Life insurance
• Medical insurance
• Dental insurance
• Vision insurance
• Short-term disability insurance
• Long-term disability insurance
• Flexible spending plan
• Company matched 401(k)
• Quarterly bonus program
• Annual bonus program
• Paid vacation time
• Personal days
• Clothing allowance
• Tuition assistance