Restaurant General Manager

Carrols Corporation - Scottsburg, IN

Full-time - Manager

Scottsburg, IN

10,001+ employees

Food Services and Drinking Places

About the position

The Restaurant General Manager at Carrols Corporation is responsible for overseeing the daily operations of a Burger King restaurant, ensuring high standards of service, quality food, and efficient management of resources. This role involves managing a team, maintaining financial controls, and fostering a positive work environment while also engaging with the community and external suppliers.

Responsibilities

• Work a 50+ hour work week, including nights, weekends, and some holidays.
• Develop and improve the restaurant's public relations through frequent contact with the general public and community organizations.
• Communicate with outside suppliers regarding the delivery of quality supplies and repairs to restaurant equipment.
• Maintain staffing levels by hiring employees and scheduling work hours in accordance with company policy and labor laws.
• Supervise staff to ensure prompt and courteous customer service, product quality, and compliance with sanitation standards.
• Utilize company training tools to provide on-the-job training for crew employees.
• Implement and execute financial controls to ensure proper accountability of company funds and supplies.
• Resolve customer complaints tactfully to maintain customer satisfaction.
• Appraise performance of subordinates and recognize job performance appropriately.
• Prepare projections of future sales and expenses to establish profit objectives.
• Exercise managerial judgment in employee relations and personnel actions.
• Complete and maintain internal records and reports as required by law and company policy.
• Train and develop Assistant Managers and Manager Trainees in management skills and technical knowledge.
• Maintain a safe work environment for all employees and customers.

Requirements

• Proven experience in restaurant management or a similar role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including nights and weekends.
• Knowledge of financial controls and budgeting processes.

Nice-to-haves

• Experience in the quick-service restaurant industry.
• Familiarity with Burger King operations and standards.
• Previous experience in community engagement and public relations.

Benefits

• Life insurance
• Medical insurance
• Dental insurance
• Vision insurance
• Short-term disability insurance
• Long-term disability insurance
• Flexible spending plan
• Company matched 401(k)
• Quarterly bonus program
• Annual bonus program
• Paid vacation time
• Personal days
• Clothing allowance
• Tuition assistance