Restaurant General Manager

Full-time - Mid Level

Middletown, RI

Food Services and Drinking Places

About the position

The Taco Bell Restaurant General Manager is responsible for leading the restaurant team, establishing a positive work environment, and ensuring excellent customer service. This role involves overseeing all restaurant operations, including hiring and developing staff, managing schedules, addressing performance issues, resolving customer complaints, and maintaining the restaurant's budget and financial plans. The position requires strong leadership and communication skills, along with a commitment to team development and customer satisfaction.

Responsibilities

• Lead and manage the restaurant team to ensure a positive work environment and excellent customer service.
• Hire, train, and develop employees, including conducting new hire orientation and creating training plans.
• Schedule and deploy team members effectively to meet operational needs.
• Address performance issues and assist in resolving customer complaints.
• Manage the restaurant's budget and financial plans.

Requirements

• High School Diploma or GED; College or University Degree preferred.
• 2-4 years of supervisory experience in a food service or retail environment, including Profit and Loss responsibility.
• Basic personal computer literacy.
• Strong preference for internal promotion from Assistant General Manager position.
• Must be at least 21 years old.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Basic business math and accounting skills, and strong analytical/decision-making skills.

Nice-to-haves

• Experience in a fast-paced restaurant environment.
• Strong leadership and communication skills.
• Positive attitude and commitment to team development.

Benefits

• Competitive salary based on experience.
• Opportunities for career advancement within the franchise.
• Employee discounts on food and beverages.