Restaurant General Manager

$100,000 - $120,000/Yr

Montage Hotels & Resorts - Healdsburg, CA

Full-time - Mid Level

Healdsburg, CA

Accommodation

About the position

The Restaurant General Manager at Montage International is responsible for providing strategic and operational leadership to the hotel's restaurants. This role focuses on driving profitability through effective revenue generation, cost control, and ensuring guest satisfaction while fostering a positive work environment for associates. The manager will oversee daily operations, staff training, and development, while maintaining high standards of service excellence and adherence to brand standards.

Responsibilities

• Provide strategic and operational leadership, guidance, direction, and tactical expertise on the hotel's restaurants.
• Drive hotel profitability through revenue generation in the restaurant, cost control, guest satisfaction, and associate engagement.
• Assist F&B Managers with daily restaurant operations, floor support, special events, and restaurant reservations.
• Responsible for the selection, training, and development of personnel within the department.
• Maintain constant communication within the restaurant.
• Provide conflict resolution and ensure disciplinary and termination procedures are followed and that all workplace standards are upheld.
• Promptly address all operational issues with Management and Staff.
• Monitor all elements (lighting, music, temperature), business levels, staffing levels, service levels, Forbes standards, service timing, dining room cleanliness and take steps to ensure food/beverage quality and presentations are met at all times.
• Responsible for maintaining the cleanliness and accuracy of the restaurant menus.
• Control payroll and equipment costs (minimizing loss).
• Responsible for the financial management of the operation.
• Attend all restaurant daily line-ups and weekly meetings.
• Ensure the department abides by all safety and sanitation policies.
• Create and maintain staffing schedules, ensuring appropriate coverage.
• Develop and manage departmental budgets, forecasts, and financial reports, monitoring expenses and revenue performance.
• Implement cost control measures and revenue enhancement strategies to maximize profitability while maintaining service quality.
• Maintain high standards of service excellence, food quality, and presentation, ensuring consistency and adherence to brand standards.
• Deliver on guests' expectations and have the desire to create WOW moments.
• Perform additional duties as assigned that may be outside the scope of duties, based on business needs.

Requirements

• Prior Food and Beverage Management experience required.
• Excellent verbal and written communication skills.
• Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by computer.
• Proficiency in Microsoft Office products; Word, Excel, PowerPoint, and Outlook.
• Embrace Technology - continually learn, adapt and master new operating systems.
• Knowledge of food service techniques and cost controls such as labor, productivity, food cost and other expenses.
• Knowledge of food and alcoholic beverages.
• Knowledge of hotel food and beverage operations.
• Budgetary analysis capabilities.
• Ability to work a flexible schedule including weekends and holidays.
• Luxury hotel experience, a plus.

Benefits

• DTO (Discretionary Time Off)
• Healthcare benefits
• Health Savings Account and Flexible Spending Accounts
• 401 [k] retirement plan with company matching, fully vested, and loan option
• Banking and Investing Program offers preferred rewards, mortgage discount, and waived fees
• Fertility & Family Forming Assistance
• Parental leave pay differential
• Pet Insurance
• Hotel discounts
• Free meals
• Fitness & wellness discounts
• LinkedIn Learning membership
• Hearts of (insert brand) /Hearts of Pendry community engagement
• Associate's events throughout the year