Raising Cane's - Plano, TX

posted 2 months ago

Full-time
Plano, TX
Food Services and Drinking Places

About the position

At Raising Cane's Chicken Fingers®, we pride ourselves on serving the best tasting and most craveable chicken finger meals. Our culture is unique, and our community is what makes our work worthwhile. As a Restaurant Innovation Specialist, you will play a crucial role in improving restaurant efficiencies by validating new equipment, smallwares, and back-of-house processes. This position requires a thorough consideration of all aspects involved in rollouts, ensuring that our operations are optimized for success. You will work closely with restaurant operators to identify challenges, gather feedback, and provide innovative solutions that enhance our service and operational capabilities. In this role, you will support the Restaurant Innovation Manager with key initiatives, including new restaurant openings (NRO), rollouts, and food truck operations. Collaboration is key, as you will partner with restaurant operators, growth teams, and business unit teams to support non-traditional openings. Your ability to understand and align with the purpose, scope, objectives, and success metrics of various projects will be essential. You will also provide valuable feedback during and after visits to the Innovation team, ensuring that our initiatives are effective and impactful. Your responsibilities will include observing multiple restaurants over extended periods to assess project complexity and the number of impacted locations. You will act as a liaison between restaurant operators and the Innovation team, supporting the evolution of new and existing prototypes from an operations perspective. Staying current on all in-restaurant initiatives will be vital, as you will focus on their impact on operations, design, layout, equipment, and throughput. Additionally, you will provide support for food truck operations and other company events as needed, contributing to the overall success of Raising Cane's.

Responsibilities

  • Supports the Restaurant Innovation Manager with key initiatives, new restaurant openings (NRO), rollouts, and food truck operations support
  • Collaborates with restaurant operators, growth, and business unit teams to support non-traditional openings, gathering and sharing feedback directly with the Innovation team
  • Understands and aligns with the purpose, scope, objectives, and success metrics of projects and initiatives
  • Provides support for innovation initiatives in restaurants and delivers feedback during and after visits to the Innovation team
  • Observes multiple restaurants over extended periods based on project complexity and the number of impacted locations
  • Partners with various restaurant support departments to pilot and test operational processes
  • Acts as a liaison between restaurant operators and the Innovation team
  • Supports the evolution of new and existing prototypes from an operations perspective, guiding design changes based on feedback from Restaurant Leaders
  • Stays current on all in-restaurant initiative focusing on their impact on operations, design, layout, equipment, and throughput
  • Provides support for food truck operations and other company events as needed

Requirements

  • Restaurant industry experience
  • Bachelor's degree in related field or equivalent experience
  • Ability to quickly make decisions and changes on the fly to support restaurant needs
  • Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing
  • Self-driven, flexible, and highly energetic with strong written and verbal communication skills
  • Able to work effectively and efficiently both independently and collaboratively
  • Microsoft Proficient: Excel, PowerPoint, and Word
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