Restaurant Manager

$46,000 - $56,000/Yr

Baskin Robbins - Richland Center, WI

Full-time - Entry Level

Richland Center, WI

51-100 employees

Food Services and Drinking Places

About the position

The Restaurant Manager at Dunkin'/Baskin-Robbins is responsible for leading the restaurant team, ensuring a safe and enjoyable environment for both guests and employees. This role involves overseeing daily operations, maintaining brand standards, and driving sales and profitability through effective team management and guest engagement. The position offers a structured training program to develop managerial skills and provides opportunities for career advancement within the franchise group.

Responsibilities

• Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws.
• Ensure Brand standards, recipes and systems are prepared and executed correctly and consistently.
• Create and maintain a guest-focused culture in the restaurant.
• Recruit, hire, onboard and develop restaurant team members.
• Coach restaurant team members to drive sales, improve profitability and guest satisfaction.
• Review guest feedback results and implement action plans to drive improvement.
• Execute new product rollouts including training, marketing and sampling.
• Control costs to help maximize profitability.
• Completion of regular restaurant inventory and financial reporting.
• Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards.
• Completion of vendor orders.
• Conduct self-assessments and corresponding action plans.
• Ensure restaurant budget is met as determined by Franchisee.
• Communicates restaurant priorities, goals and results to restaurant team members.
• Able to perform all responsibilities of restaurant team members.
• Lead team meetings.
• Deliver training to restaurant team members.
• Plan, monitor, appraise and review employee performance.

Requirements

• Previous leadership experience in retail, restaurant or hospitality.
• Possesses an inspiring and motivating personality.
• Strong analytical skills and business acumen.
• Works well with others in a fun, fast-paced team environment.
• Prompt and professional.
• Demonstrates honesty, integrity, clean image, and a positive attitude.
• Ability to train and develop a team.
• Guest-focused.
• Exercises good time-management and problem-solving.

Nice-to-haves

• Experience in a fast-paced food service environment.
• Knowledge of inventory management and financial reporting.

Benefits

• Health Benefits (health, dental, and vision)
• 401k and 401K matching
• Short and Long Term Disability
• Flexible Spending Account
• Life Insurance
• Paid time off
• Paid training
• Scholarship Opportunities (up to $3,000 per employee per year)
• Flexible Schedules
• Employee Assistance Program
• Employee Discounts
• Annual Apparel Gifts