About the position
Since 1955, Waffle House has been a leader in the restaurant industry, providing outstanding careers and opportunities for professional achievement. We pride ourselves on promoting from within, which leads to significant career opportunities across our 1,850+ company-owned restaurants, with plans to expand by another 1,000+ locations in the next decade. We are currently seeking high-energy leaders who are committed to long-term career advancement. No prior restaurant experience is necessary, as we offer a comprehensive 3-month paid training program designed to equip you with the skills needed for a successful career as a restaurant manager and in multi-unit leadership roles. Our training focuses on personal and career development, ensuring you are well-prepared for the challenges and rewards of restaurant operations management. As a Restaurant Operations Manager, you will have the opportunity to advance your career through various roles, starting as a Restaurant Manager with a competitive salary range of $63,000 to $80,000, plus continuous service bonuses and an additional $6,000 annual bonus for holding a 4-year degree. The career path includes opportunities to become a District Manager overseeing 2-3 restaurants, with an average salary of $83,000-$113,000, and a Division Manager managing 6-9 restaurants, earning between $109,000-$138,000. The average time to promotion is 1-2 years for District Managers and 3-5 years for Division Managers, allowing for rapid career growth within the company. Additionally, Waffle House offers a unique opportunity for company stock ownership, allowing employees to invest in Waffle House stock through payroll deductions of up to 10% of their income after 90 days or upon promotion to Restaurant Manager. Annual stock options are granted based on a percentage of income, and career stock options are awarded at hire and with each promotion. Our benefits package includes medical, dental, vision, and life insurance for you and your family, as well as paid medical leave, maternity leave, and family leave available after one year of service. We also offer a guaranteed work schedule of six days on and two days off, which is unmatched in the industry.
Responsibilities
- Oversee daily restaurant operations and ensure compliance with company standards.
- Manage staff recruitment, training, and development to build a high-performing team.
- Monitor financial performance and implement strategies to achieve sales and profitability targets.
- Ensure exceptional customer service and address any customer concerns promptly.
- Maintain a safe and clean work environment in accordance with health and safety regulations.
- Implement company policies and procedures to enhance operational efficiency.
Requirements
- Bachelor's degree in a relevant field.
- Under 1 year of experience in a leadership role, preferably in a customer service environment.
Nice-to-haves
- Experience in the restaurant or hospitality industry is a plus, but not required.
- Strong leadership and communication skills.
Benefits
- Paid training
- Stock options
- Paid parental leave
- Health insurance
- Dental insurance
- Family leave
- Parental leave
- Vision insurance
- Life insurance
