Restaurant Shift Leader

Hardees - Bushnell, IL - Bushnell, IL

Full-time - Entry Level

Bushnell, IL

About the position

The Shift Leader at Hardee's in Bushnell, IL, plays a crucial role in assisting the management team with daily operations, ensuring that all activities align with the restaurant's business plan. This position focuses on maintaining high standards of service, quality, and cleanliness while fostering a positive environment for both team members and guests.

Responsibilities

• Ensure outstanding hospitality service by anticipating and exceeding guest needs.
• Monitor all aspects of the restaurant's operation to identify and correct problems promptly.
• Enforce and maintain quality, service, and cleanliness standards consistently.
• Monitor staffing levels and manage labor costs effectively.
• Create a friendly atmosphere for both team members and guests.
• Train and supervise team members effectively.
• Support efforts to maximize sales and profits while minimizing controllable costs.
• Plan, organize, and implement operational routines during shifts.
• Maintain harmonious working relationships with management and team members.
• Ensure compliance with sanitation, safety, and security policies and procedures.
• Maintain personal appearance and professionalism at all times.

Requirements

• Must be at least 18 years old.
• Willingness to work flexible hours, including opening and closing shifts.
• Reliable transportation and communication method with the restaurant (phone or email).
• Ability to stand for long periods of time.
• Ability to work around high temperatures and in close quarters with others.
• Ability to lift 50 pounds comfortably.
• Ability to work with various cleaning products.

Nice-to-haves

• Excellent communication, interpersonal, and leadership skills.
• Ability to maintain respect among team members.
• Guest-driven focus.
• Ability to make decisions under pressure and delegate tasks appropriately.
• Excellent organizational and prioritization skills.
• Ability to work effectively as part of a team.
• Ability to meet performance standards and take initiative.

Benefits

• Competitive wages
• Medical insurance
• Team Member referral bonus program
• Team Member discount programs with financing options
• Free meals while working (discounts for family)
• Paid time off
• Tuition reimbursement