Restaurant Shift Supervisor

$41,600 - $47,840/Yr

Ssp Group Plc - Santa Rosa, CA

Full-time - Entry Level

Santa Rosa, CA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Shift Supervisor at SSP America plays a crucial role in management by ensuring that operational standards are consistently met by the team of Food Travel Experts. This position focuses on providing excellent customer service and leading the team to achieve business goals while fostering a positive work environment.

Responsibilities

• Greet guests in a courteous and friendly manner
• Run shifts according to SSP standards and operating procedures
• Train new hires on operational standards and processes
• Complete opening, on-going, and closing checklists as required
• Provide support, coaching and direction to team to deliver business goals
• Other duties as assigned

Requirements

• Strong customer service skills
• Ability to lead and motivate a team
• Experience in a food service or hospitality environment
• Excellent communication skills

Nice-to-haves

• Previous supervisory experience
• Knowledge of food safety standards
• Ability to work in a fast-paced environment

Benefits

• Health & Prescription Plans
• Dental Plan
• Vision Plan
• Life Plan
• Paid Public Holidays
• Paid Vacation
• 401K Plan (with company match)
• Awards and Recognition
• Meal Plan
• Free Parking