Retail Accounting Admin - Boston

Nike - Boston, MA

Part-time,Full-time - Entry Level

Boston, MA

Leather and Allied Product Manufacturing

About the position

As a Nike Retail Accounting Admin, you will play a crucial role in the daily operations of our store, serving as the face of NIKE. This position is designed for individuals who thrive in a high-volume, fast-paced environment and are passionate about providing exceptional customer service. You will work collaboratively with your team to ensure that customers have a positive experience, guiding them in making informed decisions about their purchases. Your diverse experience and perspective will be invaluable as you contribute to the store's success and help create memorable moments for our customers. In this role, you will be responsible for a variety of tasks that support the store's operations. This includes administering advanced cashiering tasks, managing cash-related duties, and ensuring that cashiers are well-equipped with the necessary change. You will also support scheduling efforts, generate reports, and assist in troubleshooting any technical issues that may arise. Your attention to detail and ability to handle difficult transactions will be essential in maintaining the integrity of our financial processes. At Nike, we believe in teamwork and collaboration. You will be encouraged to share your bold ideas and try new approaches to enhance the customer experience. Your contributions will directly impact the store's performance and the satisfaction of our customers. We are looking for individuals who embody the Nike spirit and are ready to embrace the challenge of being a game-changer in the retail environment.

Responsibilities

• Administer advanced cashiering tasks including all cash-related opening/closing duties, assembling/verifying cash deposits, counting tills, and ensuring that cashiers have adequate change on hand.
• Support scheduling through zone chart report generation and identifying/aiding with opportunities in daily associate coverage.
• Review associate tech functionality and store facilities to help troubleshoot, submit service tickets, and track ticket statuses.
• Perform standard cashiering duties and resolve irregular or difficult transactions.
• Process staff uniform transactions, answer telephone calls, order supplies, and submit change orders as required.

Requirements

• Must be at least 18 years old (U.S).
• 1 year of retail or consumer service experience.
• Flexibility to work nights, weekends, and holidays based on store needs.
• Proficient knowledge of office practices, procedures, and equipment.
• Intermediate skills in Microsoft Office products including Word and Excel.
• Ability to learn and train on the latest products and technologies.
• Ability to communicate in English.
• Strong customer service skills and the ability to exercise a high degree of professionalism.
• Strong attention to detail and deadlines.

Benefits

• Discounts for you and your family from Nike, Converse, and Jordan up to 50% off.
• Accrued Paid Time Off and Holiday Pay.
• Eligibility for 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support, and Caregiving Benefits starting on the day you're hired.
• Eligibility for Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment.
• Opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP).
• Access to support through Optum Employee Assistance Program at no cost for you and your family.
• Tuition Reimbursement up to $5,250 per calendar year for full-time Retail Associates.