Nike - Boston, MA

posted about 2 months ago

Part-time,Full-time - Entry Level
Boston, MA
10,001+ employees
Leather and Allied Product Manufacturing

About the position

Become a Part of the NIKE, Inc. Team. NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game. To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates and retail partners in the industry. As a Nike Retail Accounting Admin, you're the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them. You'll work with your team to focus on customer service and get to the win the right way. When we say team, we mean it. We go after goals together. We support your bold ideas - and encourage you to try them out. You impact our customers' experiences daily. It's more than getting the product from door to floor; it's being part of the first-time customers find their dream pair. Those iconic moments - that's our culture. Bring your just-do-it attitude, and let's be game-changers together.

Responsibilities

  • Administer advanced cashiering tasks including all cash-related opening/closing duties, assembling/verifying cash deposits, counting tills, and ensuring that cashiers have adequate change on hand.
  • Support scheduling through zone chart report generation and identifying/aiding with opportunities in daily associate coverage.
  • Review associate tech functionality and store facilities to help troubleshoot, submit service tickets, and track ticket statuses.
  • Ability to perform standard cashiering duties and resolve irregular or difficult transactions.
  • Perform other support tasks as required including but not limited to processing staff uniform transactions, answering telephone calls, ordering supplies, and submitting change orders.

Requirements

  • Must be at least 18 years old (U.S).
  • 1 year of retail or consumer service experience.
  • Flexibility to work nights, weekends and holidays based on store needs.
  • Proficient knowledge of office practices, procedures, and equipment.
  • Intermediate skills in Microsoft Office products including Word and Excel.
  • Ability to learn and train on the latest products and technologies.
  • Ability to communicate in English.
  • Strong customer service skills and the ability to exercise a high degree of professionalism.
  • Strong attention to detail and deadlines.

Benefits

  • Employee assistance program
  • Employee stock purchase plan
  • Health savings account
  • Paid holidays
  • Paid time off
  • Tuition reimbursement up to $5,250 per calendar year for full-time Retail Associates
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